Customer service non existant

[Dorcyp]

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Have been told that they would look for any problems remotely and tech would text me results....... nothing !!!  Tried to contact again 4 hours later, again went round in circles until finally told again they were exceptionally busy and could either hold or get call back by engineer within 15 minutes.   2 hours passed and nothing.  Will now look at when my contract ends and transfer to another provider or before if possible as they don't appear to be upholding their contract.

[XRaySpeX]

@Dorcyp : But what exactly is the problem you are trying to report? Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.