add to plan not working

ck2020 · ‎26-04-2025

i am trying to add a graphics card to my plan for £45 per month but it takes the £10 upfront cost then instantly refunds. just keeps refreshing. is there a reason behind this?

Chris_B · ‎27-04-2025

@ck2020 Are you within the first 17 months of that contract?

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.