26-04-2025 09:54 PM
i am trying to add a graphics card to my plan for £45 per month but it takes the £10 upfront cost then instantly refunds. just keeps refreshing. is there a reason behind this?
27-04-2025 07:54 AM
@ck2020 Are you within the first 17 months of that contract?
27-04-2025 10:30 PM
yes i upgraded in December- i finally got through to the sales team and i believe the issue is because I'm on a flex plan. weird though as i just finished paying off my air pods which were on a add to plan also.