27-04-2025 07:45 AM
I already have included Netflix in my package
i received message 4th march
Hello Amitkumar, we wanted to let you know that your Netflix Basic plan as your Inclusive Extra will be changing to Netflix Standard with adverts by 18 April.
You'll get better resolution at 1080p Full HD, and you can now stream and download across two devices.
This change will be made automatically, so you can kick back, relax and continue watching your favourite shows.
Thanks, EE.
but still my Netflix is on old basic plan why?
27-04-2025 01:56 PM
Hey there @amiash!
Don't worry if you're not sure, but do you know if the 18th is the day your EE allowances set each month, or when Netflix renews at their end?
If these dates are different, then it may be the day your Netflix renews that this changes.
Peter