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I NEED to speak to someone at EE......how do I actually get to speak to a person

cftrips
Visitor

I NEED to speak to someone at EE......how do I actually get to speak to a person

Thank you, Nicola

32 REPLIES 32

You need a. wifi booster

edbostan
Established Contributor
Established Contributor

When I renewed my broadband contract I was speaking to BT and the agent said they speak to EE customers also. We get the impression EE and BT are separate companies but alas not.

Disha14
Explorer

Hello pls i need to speak to a human for help

 

Michael_D
EE Community Support Team

Hi @Disha14 

Welcome to the community.

What was it you were looking for help with? We can see if it is something that the community can help with.

If account access is needed, you would need to call our customer service guides, as we don't have account access here.

Michael

Yvonneshotton
Visitor

Need to speak to someone 

Ali_A
EE Community Support Team

Hi @Yvonneshotton 

Please follow the steps on the solution to this thread, which has the details you need to contact us. 

Ali 

Pat_01
Visitor

I want to talk to someone from EE costumer care

 

Leanne_T
EE Community Support Team

Morning @Pat_01 

Thanks for coming to the community. 

Do you have a query we can help you with? 

If you would like to discuss your account, you would need to give us our call and on of our guides will be happy to help. Our Contact Us page has ways to get in touch. 

Leanne.

I'm having a problem with my bills you have informed me the bill is not payed i have checked with the bank and this bill is payed

124456
Explorer

I need help