Has Online Community Stalled?

XRaySpeX · ‎29-10-2025

At least on PC? Can't login! auth.ee.co.uk took too long to respond.

Posting this from mobile. Notice last new thread was 3 hours ago.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Matt_124 · ‎29-10-2025

Amazon themselves have reported AWS to be "operating normally", with a notice on their AWS Status page saying "There are no issues with AWS services, and all AWS services are operating normally. We are aware that an operational issue at another infrastructure provider may be impacting some customers' applications and networks."

The prevalent issue at the mo' seems to be Microsoft and Azure.

Agreed, all of the eggs are in 3 baskets that often overlap into one.

View solution in original post

XRaySpeX · ‎29-10-2025

Is this another AWS downage? My credit card site is similar.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Matt_124 · ‎29-10-2025

I believe there have been some Microsoft server issues. Started seeing people saying it was M365, but it seems to have spread to Azure services. DNS issue it sounds like, as always.

AWS specifically is reporting no issues.

XRaySpeX · ‎29-10-2025

@Matt_124 "AWS specifically is reporting no issues."

Not according to my Alexa. It is experiencing widespread outages.

Look at https://downdetector.co.uk/status/aws-amazon-web-services/ from 3:30 PM which fits with the timescale implied in my OP.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

XRaySpeX · ‎29-10-2025

Too many eggs in 1 basket. Worldwide Monopoly Commissions need to take a good hard look at it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

XRaySpeX · ‎29-10-2025

Now both EE and my credit card site have cottoned on and are now reporting "System Error/Maintenance".

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Matt_124 · ‎29-10-2025

Amazon themselves have reported AWS to be "operating normally", with a notice on their AWS Status page saying "There are no issues with AWS services, and all AWS services are operating normally. We are aware that an operational issue at another infrastructure provider may be impacting some customers' applications and networks."

The prevalent issue at the mo' seems to be Microsoft and Azure.

Agreed, all of the eggs are in 3 baskets that often overlap into one.

Chris_B · ‎29-10-2025

Finally I'm now able to login. I just keep getting “couldn’t find the server error message” or something like that

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎29-10-2025

Me too! At long last!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Schockwave · ‎29-10-2025

Me too, but have just logged in, no idea when I could have done, but just did now.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.