EE Community Account Lost

[RKYadav]

My username on EE community is

@Rky 

 but today login didn’t work and EE has created a new account as @RKYadav  

How can I get my old account back?

Email address is same but forgot password process has not sent any email.

EE team can you please help on this I want me old account back please 

[Linzi_H]

Hi @RKYadav 

If you've followed the forgotten password process, then an email should arrive with you to reset this. 

Have you checked in any junk/spam folders to make sure it hasn't gone in there?

Linzi 

[RKYadav]

Yes I did follow the steps but no emails to inbox or junk.

When I logged in, it asked for username and upon entering Rky it showed username already exists then I went to forgot password step in Incoginto and this was looping

At the end I logged in and entered new username because without putting it I can’t see anything and this way new account got created with same email 

I’m sad about all my contributions and badges on account @Rky is now lost if you cannot merge or give back me account 

[Ali_A]

Hi @RKYadav 
 

I'd like to get you some help with this. 
I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

[RKYadav]

Thank you I replied there