cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

CUSTOMER SERVICE

MARDIGRAS
Investigator
Investigator

the reason I TRIED TO FIND CUSTOMER SERVICE IS BECAUSE I REGULARLY RECEIVE EMAILS THREATENING TO STOP MY MOBILE NUMBER BEING USABLE.   I AM NOT WORDPERECT; AND I TYPE IN CAPITALS TO SEE BETTER.    ONE RESPONSE WHEN I FINALLY R3CEIVED ONE WAS TO CONSULT THE COMMUNITY FORUM.    SO IF WE   ***  NEED    CUSTOMER SERIVCE  ***  WE ASK OTHER MEMBERS.     

IN SMALL PRINT ON SEVERAL EMAILS IS  THE ANNOYING TEXT    **** NO REPLY ***.   

            ONE PERSON SUGGESTED GO TO THE EE SHOP TO ENQUIRE ABOUT MORE SUITABLE TECHNOLOGY.

NO. NO,  NO.   I AM NOT INTERESTED IN PURCHASING ANOTHER  EE PRODUCT  WHEN LARGER KEYS ARE OF LITTLE BENEFIT TO MY SIGHT PROBLEMS.   A kind, well-meaning person emailed instructions, SORRY I HAVE TO USE CAPITALS TO SEE THIS BETTER.       WAKE UP AND PROVIDE A PROPER CUSTOMER SERVICE.

MUST I REPEAT MYSELF.   I *** CANNOT RECOMMEND EE AS IT STANDS ***.  CONSIDER: we all AGE AND NEED USER FRIENDLY THINGS.      I DO NOT WANT TO CHANGE MY MOBILE AS ALL  I CAN DO IS TO CLICK ON ONE BUTTON TO TELL THE MEDICAL SERIVCES I HAVE ARRIVED FOR MY APPOINTMENT.      ALS,O THIS IS HUMILIATING AND INSENSITIVE.  SOMEWHERE IS A FORM EXPECTING PEOPLE TO PROVE THEY ARE REGISTEDER DISABLED.    WE ALL EXPERIENCE AILMENTS AS TIME MARCHES ON.  

      

1 REPLY 1
Jon_K
Former EE Employee

Hi @MARDIGRAS.

Is there anything in particular that you need help with in the community?

What do you need customer services for?

Jon