Smart Hub 7 plus with Unifi

[Andy1T]

---

We are just about to get EE  150Mbps full fibre with the smart Hub 7 plus router/modem.

We have a secured Unifi network (VLANs for trusted devices, IOT, security cameras erc).  This is currently connected to the Plusnet router which is setup in bridge mode.

I believe that BT VoIP  phones have to be connected directly through the  WiFi hosted on the hub and connected be routed  to another WiFi network.  Is this correct?   Does this also apply to the ATA  supplied as part of the install?

Can I set the Smart Hub 7 plus to bridge mode?

If so will the analogue port on the new router still allow our existing analogue phone to work?

My Unifi Dream Router 7 supports direct fibre connection.  Can I connect this in place of the EE fibre modem?

All help appreciated.

[Andy1T]

Use it as a WiFi repeater then 😁

[JimM11]

@Andy1T You could do that if you can make it work, still does not solve the DV side for you.

[XRaySpeX]

The PN router cannot have an analogue DV port like the EE SH 7. It may very well have a DSL port for connecting to FTTC or ADSL. You may have confused that.

[XRaySpeX]

You plugged this thread in the Digital Home Phone forum & so we must assume that is your main concern, not whether you can still use an old PN router.

[Mustrum]

---

@XRaySpeX wrote:

The PN router cannot have an analogue DV port like the EE SH 7. It may very well have a DSL port for connecting to FTTC or ADSL. You may have confused that.

@XRaySpeX  No you are the one confused/wrong, the PN Hub2 is a clone of the BT Smart Hub, with a different coloured case  complete with a physical phone port, but disabled in the firmware.

@Andy1T   there is nothing for you to configure with BT/EE Digital  Voice,, how it is configred is all shrouded in secrecy. There are plenty of 3rd party VPIP systems yu could use and configure your ATA and SIP settings however you like.

---

[XRaySpeX]

You're right, @Mustrum,. I am! I did not realise when you said it did not have DV capability that it did have the port but it was disabled. As I said earlier I would not expect PN's routers to support DV.

[Andy1T]

Yes I realise that now. 

Bitterly disappointed to have been supplied a router so tied down that a competent customer cannot maintain the secure network built up at some expense and time.  Jot having control over being to use as a bridge is a real mistake.

The only thing I can do, I think,  is to use my Unifi Dream Router 7 fibre capability to bypass the BT/EE  hub and go to another VoIP provider.for voice.

The really annoying thing is we have been with Plusnet for many years.  Support and service has always been excellent.  Why they are dropping voice is a mystery and is the only reason for moving to EE.  

[JimM11]

@Andy1T Lower cost ISP, and integrating DV to there system would just not suit and price would go up, therefore no longer a budget ISP. UNIF does a ATA Gateway if you can find a VOIP supplier that will allow you to use and give the required details.

[Andy1T]

OK. 

I now have all up and working as follows.

FTTP  using EE  provided EE Smart Hub 7 router which is showing 147Mbps download andv42Mbps upload.  2.5Gb connection to Unifi Deam Router 7.  )(I understand this means double NAT but doesn't seem to be a problem at the moment).  All devices on separate VLANs working as before migration and al seems fine.

Analogue phonecwirks fine directly plugged into EE Smart Hub 7 analogue port.  However. 

On previous Plusnet network over copper the BT connection came into the rear of the living room.  An extension socket is wired to the front of the room.  The analogue phone was plugged into the extension socket but after a room reorrganisation it was not really convenient  there.  So to move

 Once the EE broadband was commissioned the analogue handset was moved to the opposite side of the room.  A BT male to male extension lead used between the EE SH7 and the extension socket.   Hope that makes sense thus far.

Now when calling in the analogue handset does not ring.  There is dial tone and call can be made out no problem.

As the socket on the rear of the room is a BT ADSL Master socket would that prevents the ringing on the analogue handset?  Should I replace  it with a simple extension socket?

It should work and is so close.

[XRaySpeX]

Getting confused by your "opposite"s. Is it right that the phone is plugged in to the BT master socket at rear of room & this is feed from the extension socket at front of room which is turn feed from the back socket of router? In fact, what you have done is inject the analogue phone signal from the router into your home wiring. It is possible that that wiring might still be live from outside & so the the A & B terminals at back of master socket need to be discon'ed to isolate it.

To test this, plug the phone directly in the back socket of router. Does it now ring on incoming calls?