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Preventing incoming calls - voicemail

Dabmonger
Established Contributor
Established Contributor

I'm fairly new to EE, but I'm sure that, in "Digital Home Phone" in the EE app, there was an option to stop incoming calls. 

I've switched off Voicemail (by contacting EE), and it may well be since that point that I've lost the option to prevent incoming calls (btw it's unfortunate that Voicemail cannot be switched off via the EE app, or by dialing 1571).

However, I was just checking "Call Barring", and I see there that there is an option there: "Prevent all calls being received on your phone", which should do the trick. 

Two questions: 

1.  Does the switching off incoming calls option disappear after Voicemail is switched off, or have EE recently rearranged the app?

2.  When the  "Prevent all calls being received on your phone" option under "Call Barring" is ticked, do calls automatically go to Voicemail when Voicemail is active, and nothing happens when Voicemail has been deactivated?

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