The EE Community

Netflix extra members

Going round in circles on this one. Previously was paying for Netflix directly via Netflix but then activated my subscription with EE. What I didn’t realise is you can’t have extra members being billed through EE (an additional cost I previously paid...

EE Smart Hybrid Connect not available with Busiest Home plan

We've finally got a broadband alternative after years of VM 1Gig service, so I was looking to replace with similar or better with EE. The Full Fibre Gigabit Essentials offers Smart Hybrid Connect for an additional £7, but Busiest Home Bundle doesn't ...

How do I add an existing EE mobile number to my account?

Bill

I recently cancelled my BT TV and switched to Sky. At the same time, the BT operator suggested switching to their broadband partner (EE) as they’ll soon be stopping domestic broadband.They offered to do it cheaper than my BT contract at £47.99 for th...

Smart Wifi Pro extenders

New to EE. Swapped from BT which worked flawlessly, however I am struggling with issues and wondered if I am alone with this or whether these are common.I have a modern 3 story house with the SmartHub in the front lounge on left of house, with one ex...

Please help

I ported my number over and it’s all been done but now I can’t make any calls.the iPhone originally had a eSIM and my old number was down as the secondary , this now won’t work it has no signal. Please can someone help I need this for work 

Broadband connection issues.

Our iOS devices find it difficult to automatically connect to our EE router/modem, even they are set up to do so. this happens almost every time we turn them on. Why?

EE WiFi 7 Pro Ethernet Backhaul

HelloDoes anyone know how to set up ethernet backhaul with the smart WiFi pro?