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Disable Voicemail on Landline

mrj_et
Visitor

Like many others it seems, I am trying to disable voicemail for my elderly mother.  It causes serious problems when people assume that because they left a message it will be listened too. 

I am guessing that the people who create these systems don't have elderly relatives. If they did then they would get it.

It should be a simple and reasonable request to be able to do this. But remarkably it is not. The best answer I get is that I can increase the number of rings to 10.

Has anyone cracked this and will EE listen to their customers?  

Need the option to turn voicemail off.

42 REPLIES 42
JimM11
Community Hero
Community Hero

@Alex_H Thanks for jumping in!👍

Hi
I'm sorry to hear about your mother.

Others have reported similar issues.
Unfortunately somebody will probably die before EE change their mind.

I have been in contact with a watchdog researcher for a while. 
I won't put her email address on this forum.
I suggest you google search watchdog and contact them directly

 

@strangerover You can send a PM to @Furiousb1 with the e-mail address, and was her Father inlaw!