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stBT switch to EE
Just switched from BT to EE. When I search for EE WiFi on my devices it doesn't show and it just connects to the old BT connection which is a drag when I have guests as they are unable to connect to my WiFi. Can anyone help?
New to EE from BT, Zoom constantly freezes
I recently moved from BT (with them many many years), EE plan Essentials Full Fibre Gigabit. I am using the EE Smart Plus Hub and 3 Smart Wifi plus boosters. Speed into the house is around 900mbps and upload 100mbps.Everything is great apart from wh...
Contact USA Customer Service
Can I ask how you contacted customer service from the USA ?
Poor wifi coverage after moving from BT to EE
Has anyone else experienced poor coverage with the EE Smart Hub and Smart Wifi plus units? - I switched over from BT and their hub and one wifi disc gave me full coverage inside the house, outside for my security cameras and on my patio. Now with th...
Port forwarding
Hello, need to open my port forwarding for black ops 6 on Xbox series x, got the hub settings and to the area where I can change but have no idea which numbers I need plus what protocol I need. Can you help, BO 6 is showing Strict, I was with BT and ...
Away in south east Asia
Trying to set up my pay as you go sim (was told by the guy in the ee shop I would be able to do this while away) but having no luck I am able to receive texts from EE only (verification codes etc) but otherwise nothing is working… Is there anything I...
How to send text from laptop to dumbphone which is registered with EE?
Hi,How can you send a text from a laptop to a dumbphone which is registered with EE?(Sorry i dont know what else to call them other than "dumbphones"?)
US Roaming, no calls can be made. No text messages can be sent or recieved
I have us roaming as part of my package however i cannot make calls or send / recieve text messages. I have checked APN settings and they match the instructions on the ee website. I am unable to text 150 and i am unable to call EE. I am also unable t...
Resolved! Scam re EE/BT merger
I just received a call from a Southampton number (023 8244 2991) claiming I would be receiving a new SIM card tomorrow due to the EE/BT merger. They said they would transfer me to another department, but I hung up, assuming it was a scam. Can you con...
Cannot view my EE Broadband account or bill after switching from BT
I suspect I am one of many but here goes hoping adding this entry may make someone in EE take notice. I have been a EE mobile customer since May 24 when I switched from BT Mobile. This year I switched from BT Broadband to EE and my broadband was acti...
