refund on bill

serenmai123
Valued Contributor
Valued Contributor

‎24-08-2024 09:00 PM

How do i get a refund on 3 overpaid bills?

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎24-08-2024 09:17 PM

@serenmai123  What makes you think you was charged more than you should of been ?     Have you checked the bill breakdown of these to see why you got charged more ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
serenmai123
Valued Contributor
Valued Contributor
In response to Chris_B

‎26-08-2024 02:10 AM

Yes i have looked on multiple occasions just to be sure and when i have been contacted back by an agent on the app live chat they said that i had taken out a few third party services which i never. 

0 Helpful
Leanne_T
EE Community Support Team

‎27-08-2024 09:51 AM

Hi @serenmai123 

Thanks for coming to the community. 

What does the charge show as on your bill? 

Have you subscribed to any services and used charge to bill? 

Leanne 🙂