"Brought Forward" Bill Charges.

[djtdavies]

I recently contacted yourselves via a telephone conversation about my previous bill, and was told that with my £40 payment on January 6th, that i would have the remaining balance removed, upon checking my bill for Feb 6th, i can see there is a balance of £37 being brought forward. 

[Gareth43]

Hello there you would need to ring CS as no one as account access on here to tell you my friend. 

[Leanne_T]

Hi @djtdavies

Thanks for coming here. 

Is there any credit showing? 

If not, please call us on 150 and the team will help you get this looked into. 

Thanks 🙂

Leanne.