made and insurance claim around 2 on thursday afternoon everything went well was told to factory reset my phone that night and have it ready for collection my new device would be with me the following day between 8 and 8 to which i said are you sure because i need to get someone to come and wait in my house while im at work and he said yes your new device will be with you tomorrow. its now saturday night and my device still hasnt arrived im being told monday between 8 and 8 now which is 3 days after it was ment to arrive. i will have had no phone now for 4 days what can i do about this ?
