incorrect billing

[Umutgokcay]

I bought unlimited mobile sim package at june 1st for  21£ per month contract, I have been charged 21£ first month at june 6 , 86£  second month at july 7 , and today is july 9th, total misery, why i have been charged on insane amount on direct debit ? I cannot monitor any bill detail, website crashes continuously.  I am thinking to terminate whole contract now, i have zero confidence to this service 

[Chris_B]

@Umutgokcay  Have you spoken to customer support about this ?    

[Chris_S · Accepted solution]

Hi @Umutgokcay 

As @Chris_B mentioned, it's worth speaking with one of our billing guides so that they can get access to your account and give you a bill breakdown.

You can visit our contact us page to find information on how to get in touch.

Chris S