23-05-2024 02:36 AM
On 22.05 (today) my wise account was debited with the amount of £30 for a contract that I had already canceled last month! I tried looking for a contact email but I couldn't find it. I'm back in my country and I can't contact the EE operator via SMS or phone. So, please, I would like to know how I am going to recover this amount of £30, since I had already canceled the plan and still, they charged me again.
23-05-2024 04:22 AM
How did you cancel it?
23-05-2024 08:10 AM
Hi there @Kfsns
Thanks for coming back to the community.
What date did you cancel the contract?
How long had you had the contract for?
Speak soon 🙂
Leanne.