get a bill statement as a non-ee member anymore

[dk29]

Hi,

Does anyone know how I can obtain a copy of my final bill with EE?

As soon as my contract ended and switched to PAYG with them, my online account with EE was also deactivated and I couldn't have access anymore.

I left EE after a month of being PAYG and signed with another provider, but before leaving all of the EE advisors I called back then were not sure why this happened and how I could get a copy.

Now I still need a copy of my final bill statement and apparently, I cannot contact them anymore on the phone or via email.

Any ideas on how I can get it?

Thanks.

[Leanne_T]

Hi there @dk29 

Thanks for coming back to the community. 

To discuss getting a copy of the final bill, please call us on 0800 956 6000. As you are no longer with EE please select new/joining EE and this will transfer you to a guide without an EE number being needed. 

Thanks. 

Leanne.