Hi I'm living in Thailand now and my contract has data but my data is useless here so I'm paying for something I can't use. I only use wifi so I would like to change my package/contract to either lower my bill so I'm not paying for data at all anymore or switch to pay as you go. I don't want to upgrade my phone or change my phone number, just get my bill lowered to as low as it can possibly go or pay as you go if that works out even cheaper. I don't think the customer service line is free from here either so I can't call and risk further charges. I was hoping just messaging a staff member or sending an email would be simpler from the app. Messaging in EE Community seems a bit ambiguous. Kind regards xxxxxxxx xxxxxxx, I don't know my customer number.
[Mod edit: Please do not post personal information on the public board. Thanks!]
