Community Activity
Payments
I have 2 accounts - one for mobile and no idea what the other one is for but it is paid regularly - might be for tablet which was bought many years ago so maybe EE forgot to close it
EE still using my deceased father's name
I migrated our mobile plans to EE a while ago. Agreed to move broadband from BT too and all seemed to go as well as can be expected.But I cannot merge all the services together to manage on the EE app because despite BT changing the name of my broadb...
EE reference email for former employee
Hi I am a former EE employee and need a reference email for an application.is there an email address I can give to the company?thanksJamie
Change of number
How do I change my contact number? I am getting a lot of malicious calls
EE Perks not generating codes
My EE Perks homepage is showing that I have 5 codes left to use. However when I click on the "Get New Code" button, the page refreshes but nothing generates.I've spoken to various people on the phone over almost a fortnight, and it keeps getting pass...
Live TV will not work but apps work fine
I have recently changed from BT TV to EE TV and set up a pro and mini box in two rooms to receive EE TV via wifi. Neither TV has an aerial connection nor an ethernet cable connection. During the set up process each box 'found' 133 channels.I can view...
BT remotes with voice control
There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...
How to Permanently Turn Off or disable EE Digital Voice Answer Phone?
HELP - How do you permanently turn off or disable EE Digital Voice Answer Phone?I don't want this service.I cannot get to the phone in time (even on the longest ring....which seems to be about 8-rings) due to mobility issues. I cannot imagine that th...
It's impossible to speak with a human at EE.
Wasted over an hour trying to speak with a human at EE.150 is a waste of time if you have a query not covered by their options.Try seeking help for somebody . It is appalling customer service despite listening to Kevin Bacon saying how great EE is at...
Resolved! Ringer volume on home phone
We have 2 new home phones from EE, but both seem to have a really soft ringer volume. They only ring about 5 times before cutting off too. I am partially deaf so often don’t realise the phone is ringing straightaway - then it cuts off before I can ge...