05-08-2024
09:54 AM
- last edited on
05-08-2024
10:28 AM
by
Underbat
Hi,
For my mobile number XXXXXXXXX i would like to switch to a lower monthly plan as my consumption is bare minimum, please assist me with the same.
Thanks and Regards
Aditya Chopra
[Mod edit: Please do not post phone numbers on the public board. Thanks!]
05-08-2024 12:00 PM
Thanks for joining us on Community @aditya21
If you are out of any minimum term, the best way to renew to a lower plan is through our website or on the EE app.
If you'd prefer to speak to someone about lowering your plan just call us on 150 from your EE phone
Ali
05-08-2024 01:28 PM
@aditya21 If your still within your contract minimum term you can not change it to a lower price point until your within your upgrade period.