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change my monthly bill amount

aditya21
Visitor

Hi,

For my mobile number XXXXXXXXX i would like to switch to a lower monthly plan as my consumption is bare minimum, please assist me with the same.

 

Thanks and Regards

Aditya Chopra

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

2 REPLIES 2
Ali_A
EE Community Support Team

Thanks for joining us on Community @aditya21 

If you are out of any minimum term, the best way to renew to a lower plan is through our website or on the EE app. 

If you'd prefer to speak to someone about lowering your plan just call us on 150 from your EE phone 

Ali

Chris_B
EE Community Star
EE Community Star

@aditya21  If your still within your contract minimum term you can not change it to a lower price point until your within your upgrade period.   

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.