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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60621 Views
  • 69 replies
  • 14 Helpful

Account holder

hi I have noticed on my EE that it says I am not the account holder when I am the account holder. I do not understand why it states this. If you could look at my account y and get back to me please. 

TV

Good evening! I am very interested in the question: how long will I wait for my TV order, which I added to my plan for 11 months on 10/17/2022. The first installment since October 17 is pending in my bank. Why can't EE give a correct answer within a ...

Bill

Hi there I spoke to someone over the phone about my pay monthly sim, as I was going to get a phone on contract but was unable. But as I am an nhs worker it says I get 20% off and he says with the sim contract it still stands and even though it says 2...

Athenagee by • Investigator
  • 479 Views
  • 3 replies
  • 0 Helpful

Resolved! Apply perk code to current SIM only contract

Hi, my first EE perk code expired a few days ago so I’ve got a new code but I can’t see how I apply it to my existing SIM only contract, which I don’t wish to change, I just want the monthly amount to be discounted by 20%.Fellow members, please help ...

rudge710 by • Investigator
  • 826 Views
  • 1 replies
  • 1 Helpful
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