Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 71412 Views
  • 73 replies
  • 15 Helpful

Price

Hi I've started looking around at other providers and I've found exactly the same deal that I'm on with you and I'd be saving £6.29 a month.The plan is with Vodafone for £8 per month, can you match this deal.

tzoid by • Visitor
  • 401 Views
  • 1 replies
  • 0 Helpful

Fitbit

I’m struggling to prove that I upgraded to get the free Fitbit and on my account i upgraded to the google pixel 6a but on my plan it’s an old iphone in my plan so nothing to show in my account would my delivery note be enough 

Re: Praise for technical support.

Hi, I have just joined EE a week ago and did buy a phone from them and I would rather pay for it now rather than by direct debit so how do I go about doing so I can't seem to get to talk to anyone as it is all automated. I only hope you can help.    ...

Vic521 by • Visitor
  • 398 Views
  • 1 replies
  • 0 Helpful

Contract

Can anyone tell me how I can get a copy of my Contract terms and conditions. Thanks

WillW78 by • Investigator
  • 553 Views
  • 1 replies
  • 3 Helpful

Resolved! Emojis as contacts

Hi guys. As seen in the picture attached I have added some emojis to some of my contacts, can anyone confirm this will not incur any extra charges?Thanks

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