EE & BT

[soniab63]

Hi - advice appreciated.

I'm on an EE plan, but I'm also a BT broadband customer.  I didn't know that through BT you can often get reduced rates.  Will I be able to claim back-dated discounts on my EE plan?  And, moving forward, make my next plan BT-inclusive to include any discounts?  I can't find this information on the Help pages.

Thank you in advance.

S

[Katie_B]

Hello @soniab63. 

Welcome to the community. 

You won't be able to back date discounts on your EE plan. 

I would recommend speaking with BT customer care team who will be able to advise your options for moving to a BT inclusive plan. 

Katie 🙂

[soniab63]

Aah thank you x

[Katie_B]

Please be sure to let me know if you have any further questions @soniab63. 

Have a great afternoon, 

Katie