Leaving

Shouldube · ‎05-02-2023

Hi

I was looking into leaving a couple of days ago ( from app ). Now when I go into it they have blocked me going further and all I get is “ this is awkward please try later “ All they want is for me to call and waste hours on the phone.. can’t say I’m amused by this type of trick… with all the offers about now ( and the big price hike coming ) so now I have no option but to call

XRaySpeX · ‎05-02-2023

Did you ask for your PAC while you were looking? Until its 30-days expires you may not be able to do much as you have signalled your intention to leave.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Shouldube · ‎05-02-2023

Hi

No ( never asked for anything ) I went to see how to leave ( then went back to look at other deal with different company…) But been trying now for a few days and it won’t let me do anything ..the deals on app for update contract are not good

Leanne_T · ‎06-02-2023

Hi @Shouldube

Thanks for coming here.

Can you try and log into the EE Shop here, does this show you available upgrade options?

Leanne.

Shouldube · ‎06-02-2023

Hi

Thanks for your reply… I’m not looking for the upgrades as they where not that good… it’s the leaving section I have prob with.. and it’s ok I will just have to call them today..

Leanne_T · ‎06-02-2023

I see @Shouldube

I'm sorry to hear you wish to leave us, did you want a PAC?

Leanne.