Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60611 Views
  • 69 replies
  • 14 Helpful

Help

My contract ended months ago actually probably nearly 6 months ago by now so well and truly over due upgrade , I wasn't aware because I don't check my emails regularly or answer calls I don't recognize, that I was firstly due my upgrade and secondly ...

Cook82 by Explorer
  • 610 Views
  • 4 replies
  • 1 Helpful

Upgrading

Trying to upgrade my 3 phones on my account my contract all run out between 11/11/22 and 17/11/22.im wanting 2 SIM card contracts and one phone depending on the offers I can get why isn’t it letting me look or upgrade online would I have to go into a...

12345611 by Visitor
  • 360 Views
  • 1 replies
  • 1 Helpful

Failed Sim Only Credit Check

Hello,  Having some issues recently I have managed to fail a sim only credit check, surprisingly to me with EE. After disputing this there is nothing I can do, and I need to suck it up and try again in a few months.Thought I would try a PAYG with EE,...

Jamie2675 by Investigator
  • 708 Views
  • 2 replies
  • 1 Helpful

Re: End contract

cancelled and paid on the 10/10/22 but still having letters saying I have not paid will you please sort this out

1bob9 by Explorer
  • 486 Views
  • 3 replies
  • 1 Helpful

Resolved! iPad

I’ve been trying to cancel my iPad contract for days I can’t get through on the phone any help would be appreciated