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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 63736 Views
  • 69 replies
  • 14 Helpful

EE account is broken

My EE account is broken. I have been trying to fix this for nearly a year now and no one is able to resolve it. One agent cancel my DD causing more issues. I am BT employee on colleague products and not able to resolve through that team. In briefI wa...

Phillsb by • Visitor
  • 420 Views
  • 1 replies
  • 0 Helpful

Watch Plan

Hii have had a watch plan that has ended however I am still paying over £30 a month for it.  my watch is paired to my phone and I don’t use it as an alternative line although it has its own number it’s not used.  how can I stop paying that monthly fe...

Snyman by • Visitor
  • 592 Views
  • 2 replies
  • 2 Helpful

Resolved! Reimbursement

My phone contact was end last April but Ee took phone plan continuously. How can I get refund.

Tumpa by • Explorer
  • 676 Views
  • 4 replies
  • 4 Helpful

Price match offer

Asking on behalf of a friend. They have recently just requested a pac code but then a few hours later they were presented with a "price match offer." Does anyone know the terms of this offer?

Joeb63 by • Investigator
  • 784 Views
  • 5 replies
  • 0 Helpful
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