All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, a couple of weeks ago I went onto the EE app and was offered unlimited data for only £16 extra a month and I decided to go for it, as it was only limited time offer and didn’t want to miss out on it. I signed up for it there and then and thought...
I had itemised billing on my account for 2 years but would like all the bills removed so theyre not viewable, is this possible
Hi, I just want help with understanding whether I would be charged an additional fee when calling an 03 number when I have an unlimited minutes contract. From EE's own website'Calls to 01, 02 or 03 numbers will come out of your inclusive minutes. Whe...
I would like to change my number, however to ensure I don't miss updating contacts and banks etc I'd like to move my old number to a payg sim for a few months when my number changes. Is this possible?
Why must I now pay £2 a day when I visit Europe with EE? 1pmobile, which piggybacks on EE, doesn't charge any extra. To add insult to injury, 1pmobile costs half the price of EE.
I am thinking of leaving EE before the 14 days contract window ends because the contract is not as exciting. I found the device to be useful for me. Can I cancel the new contract and pay fully for the device?
I have less than 30 days on my contract, but my online account states upgrade not available. I did request a PAC code a few days ago, but I haven't used it and want to stay with EE.
I selected Shiply for finding a courier,when I selected one Shiply,which is a UK company, sent me a text to confirm booking.When I checked my EE charges I had been charged for two USA texts?It is a UK company.The second charge was for forwarding the ...
Not only can I not access the app to pay my bill, I also cannot pay through the phone! Its currently unavailable, what a joke! How am I supposed to pay, if I cannot pay?!
Hi! my bank account went into minus £ 85, my 85 was drawn but the bill from ee shows 143, where did my money go?
