Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Contract

My contract is due for renewal. Can I just keep my current phone and have a sim only? I want to reduce costs monthly

NHS discount no taken off

I rang up and gave the code for the NHS discount off my bill however this has not been applied. do I need to ring to get this sorted?thank you

Resolved! I want to set up a direct debit

Bill

Can I please make a promise that I’ll pay my bill on the 15th and get my service back on? I really need

Phone bill

My contract with my phone is £57 a month for the standard charge but it states that it’s £62.29. Wanted to know why it’s charging that price instead of the £57.

Extra charges

Upgraded 4 of my contracts. Then get an extra 150 charge I ring up days ago they say this was an accident??they will sort it yet the extra charge is still there and today is my bill day and they try take the extra 150 still? 10 years loyalty for what...

Contracts & Billing

Forum Posts

EE Upgrades: All you need to know

Resolved! Contract

NHS discount no taken off

Resolved! I want to set up a direct debit

Bill

Phone bill

Extra charges

My bill is due but i am not recieving a full service

Stop purchasing candy crush credits

Hi

Charged again for £30 initial phone fee

My bank saying 65 pound was taken

Cancelled the insurance but still getting charged

Change of billing date

Payment

Refund