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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 63828 Views
  • 69 replies
  • 14 Helpful

Phone upgrade

Hi there I believe I am due an upgrade. I would ideally have the iPhone 14 Plus but don’t want to pay much more than what I currently pay. Ulrike

Bills.

Hi,I am waiting for my iPhone pro Max to be delivered which is due middle of DecemberI’m curious if EE will bill me for the phone before it arrives as my DD comes out on the 10th. It concerns me as I’ll be paying for something that isn’t here.Can any...

SIM only monthly

In the sim only monthly details description it only states how GB is included.  it does not state if there are minutes/texts included - are they included or not?

jjjjj1 by • Visitor
  • 377 Views
  • 1 replies
  • 3 Helpful

Awful

I recently bought a new phone from EE just under a month old costing £77 a month and I couldn’t call or text and get any service so I rang EE at first and she told me I had 2 number and to reset network settings she said she would ring back 2 days la...

Phone

Hi i just need to know what phones i have with EE

M213 by • Visitor
  • 387 Views
  • 2 replies
  • 1 Helpful

Returns

I upgraded but didn't like the mobile so returned it 3 days later. That was 2 weeks ago. EE received my return and I got the following txt..."Hi From EE. Your equipment has been received in our warehouse and your upgrade has been reversed. If you'd l...

Jason1900 by • Investigator
  • 736 Views
  • 7 replies
  • 7 Helpful

Upgrade

I have recently requested an upgrade to an iPhone 12 but I think I’ve actually added an additional line to melt account??

T221 by • Visitor
  • 333 Views
  • 1 replies
  • 1 Helpful

Itemised Billing

Good evening,I am looking for itemised billing as I need to say the dates and times I've called a company. How can I get my itemised bills?

Kaz1638 by • Visitor
  • 463 Views
  • 1 replies
  • 4 Helpful
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