Extra charges

Emmamoran1977
Visitor

‎13-02-2023 09:24 PM

Hi, my son has a mobile on my plan and has several extra charges at £10 each. These took place one after the other early hours in the morning and he doesn't know what they are. How do we remove these charges and stop this from happening again.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎13-02-2023 09:31 PM

Hi @Emmamoran1977 

Your bill will say what these charges are. What does your bill say? 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.