Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59519 Views
  • 69 replies
  • 14 Helpful

About my sim deal

I set up a sim only deal online yesterday with Shaun I give all my details and excepted the contract I got cut of near the end so I would like to know if contract was excepted 

Weemo11 by Explorer
  • 411 Views
  • 3 replies
  • 0 Helpful

VAT invoice

Hi there.I'm a new EE customer and set up a new account explaining that my company will be paying the bills.  I've just received my first bill and there's no VAT on it!  I've done some digging and it would appear that there's a difference between a b...

Phone bill

Why have I been charged an extreme amount of money for my bill this month.With my phone bill and my ear bud play my bill should come in at 40 pounds. Why have I been charged 108 pounds this is unexceptable and will cancel my direct debit

Biil increase

Does anyone know why EE have taken £50.95 from my account when my bill was only £14.10. No extra usage involved 

Mopurk by Visitor
  • 424 Views
  • 3 replies
  • 1 Helpful