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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 61384 Views
  • 69 replies
  • 14 Helpful

Phone

Hi i just need to know what phones i have with EE

M213 by • Visitor
  • 350 Views
  • 2 replies
  • 1 Helpful

Returns

I upgraded but didn't like the mobile so returned it 3 days later. That was 2 weeks ago. EE received my return and I got the following txt..."Hi From EE. Your equipment has been received in our warehouse and your upgrade has been reversed. If you'd l...

Jason1900 by • Investigator
  • 627 Views
  • 7 replies
  • 7 Helpful

Upgrade

I have recently requested an upgrade to an iPhone 12 but I think I’ve actually added an additional line to melt account??

T221 by • Visitor
  • 303 Views
  • 1 replies
  • 1 Helpful

Itemised Billing

Good evening,I am looking for itemised billing as I need to say the dates and times I've called a company. How can I get my itemised bills?

Kaz1638 by • Visitor
  • 436 Views
  • 1 replies
  • 4 Helpful

Leaving EE

I’ve used my pac code and my phone will be switching tomorrow but my ee pay date is tomorrow and as I’ve already paid for this month Because I’m a month in advance will the money still leave my account tomorrow even tho I won’t be on ee for December 

Riley-W by • Investigator
  • 505 Views
  • 4 replies
  • 1 Helpful

Upgrade

How do I had my nhs discount to my account b4 upgrade? I want a 2 nd phone to 

Beca100 by • Visitor
  • 306 Views
  • 1 replies
  • 2 Helpful

Additional Line Order

I just placed an additional line order after months of it saying not eligible this month it finally allowed me. I notice it now, once again, won’t let me add another additional line it says I’m not eligible (which is fine) so I’m assuming that means ...

maxkelby92 by • Established Contributor
  • 882 Views
  • 7 replies
  • 0 Helpful
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