Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Would like to talk to someone about upgrading my SIM only deal

Hi alli can't seem to open up an online chat with ee to discuss my upgrade.Any advice?Thank you

New mobile price showing on account different

Recently upgraded mobile from BT, was given price of £53.10 a month but now added on account as £59, really fed up as I have spent the last 3 days on the phone trying to sort out the transfer

Anyone else’s upgrade order not tracking?

Received confirmation email, and upfront cost left my bank account, however tracking code states order can’t be shown?

how to discontinue one of my plan in ee

my plan is until this month. having hard time to discontinue it

Priceplan

my priceplan said £26.33 when I took it out now it saying it is £33 a month ???

Switching

My contract ends on 30 November 2022 & I am switching from EE to O2 on sim only but don’t know what date I can tell EE I’m leaving them, can it be today or does it have to be on the 30th? Also how do you cancel your contract? Can it be done by loggin...

Resolved! Bills

Why have I got two bills if I just started this month

Bill

Why am i getting charged more this month

Moving to Aus

Hi,My current contract with EE has come to an end. I have an iphone XR, and would ideally like to upgrade to a new phone (iphone 12 or 13, etc). However, I do not want to start a new contract as I am moving out to Australia in Feb, and so I will have...

visa card

pay by direct debit card the card is out of date end of this month