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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15682 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25838 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 52974 Views
  • 55 replies
  • 13 Helpful

New phone contract

Hi, I have took out a new phone contract and have been sent the wrong colour phone. I want to send the phone back cancle my contract as I have been messed around by EE and am tried of the poor procedures.  

Anth-09 by • Visitor
  • 283 Views
  • 1 replies
  • 0 Helpful

Try to upgrade

I iam trying to upgrade my phone for a iPhone 11 found one for £33 mth but can seam to do it 

Denise10 by • Visitor
  • 281 Views
  • 1 replies
  • 0 Helpful

Contract end date not showing

Contract end date not showing as I had unpaid bills, I have now paid and am up to date. However I cannot see the contract end date and all I can see is I am not eligible for an upgrade at this time.does anyone know how I can see how long I have left?...

Geri81 by • Explorer
  • 364 Views
  • 3 replies
  • 2 Helpful

Contract

So fed up with ee and bt to start with I signed up to bt broadband paid upfront to find out a week later it had been cancelled and refunded decided to give them a chance rang up started all over again and also got talked into a new contract with ee u...

Old TMobile Contract 3G no longer supported

Hi.I am just after some advice.I just received a letter from ee saying that I need a new plan as EE will no longer be supporting legacy 3G T-Mobile services.I currently have one of the old employee call discounts applied to my TMobile account which i...

Moss4 by • Explorer
  • 1090 Views
  • 7 replies
  • 0 Helpful
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