26-08-2022 12:52 AM
to start with I signed up to bt broadband paid upfront to find out a week later it had been cancelled and refunded decided to give them a chance rang up started all over again and also got talked into a new contract with ee under the impression they would buy out my old contract with o2 not the case was also offered a better deal 30gb for £40 a month turnes out it was 8gb for £30 rang them up they said they need to investigate or review the call to confirm the deal I was offered, any way got it confirmed tariff and data to have my first bill be over £140 not happy one bit
26-08-2022 07:51 AM
Thanks for coming to the community.
I'm sorry to hear this, has our mobile care team been back in touch after listening to the call?
Thanks.
Leanne.