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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 69904 Views
  • 72 replies
  • 15 Helpful

Lost sim card

Hi. My sim card was mistaken being cancelled and unfortunately replaced when I am away. Am stuck can I have it sent in Guernsey as I am not home for a while. Please help 

Azele by • Investigator
  • 585 Views
  • 4 replies
  • 1 Helpful

Resolved! Cancellation

Hello, how do I cancel my contract?? I have been provided with a company phone so no longer in need of my current mobile. 

Sa1330 by • Visitor
  • 612 Views
  • 2 replies
  • 3 Helpful

Resolved! Contract

My contract will finish soon and I don’t want renewal, how I can do this?

My contract has been cancelled

I had a call yesterday from one of your guys to say that I had cancelled my contract. I hadn’t. He said he would reinstate it. Just now, at about 3pm I have no network and I cannot make calls or send texts!is this fraud? Have I been 

Lizjuffs by • Visitor
  • 440 Views
  • 1 replies
  • 1 Helpful

Resolved! Cancellation

Hey, I hope you are well. So I have spoken to a few people on the phone about my contract, it ended in October 2022. You have been charging me money ever since it was supposed to end, I rang up and tried cancelling it on the 13th Feb this year and yo...

Rb9696 by • Explorer
  • 810 Views
  • 4 replies
  • 2 Helpful
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