Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Bill

How can I access my bill

Resolved! Bill

Can someone explain my bill increase please

My old provider are still taking money

My old provider are still taking money from my bank

Billing

Account

I just joined to link 2 accounts

Another number on my account

There are 2 numbers on my account. One is mine but the other one I have never seen before.

How to set up direct debit

Kindly advice on how I can set up s direct debit. Also can my fee be reduced to £6.

Charge wrong for extra data

Hi I’ve been charged wrong for the extra data. I bought more at the discounted rate of £16 and it’s showing £32 on my bill

New contract

I already have a phone contract but im looking to get my dad a phone contract too that i’ll be paying for, how do i set it up if I already have one under my name?

my number on the postpaid plan

I want to put my number on the postpaid plan [Mod edit: Please do not post personal information on the public board. Thanks!]