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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60611 Views
  • 69 replies
  • 14 Helpful

upgrade

Good morning everyone , I tried to upgrade my mobile phone now , but is showing nothing an available I don't know if that's something wrong with page or something , my partner tried to log in into her account and everything is working .Any suggestion...

miloszz2 by • Investigator
  • 421 Views
  • 5 replies
  • 0 Helpful

Change of direct debit date

Hi, my billing is 20th and direct debit comes out on the 28th, unfortunately I won't have been paid before this date so I have changed the direct debit for the 10th of each month instead. I have had a confirmation text to say it's been changed but on...

Justme35 by • Visitor
  • 511 Views
  • 1 replies
  • 1 Helpful

Credit check

I have a line on my account for my daughter tried to transfer it to her today so she can start paying herself as she wants to keep the number.she has a good credit score and has never had any credit problems but the operator said she failed the credi...

rabl by • Investigator
  • 488 Views
  • 2 replies
  • 2 Helpful

Extra charges

Helloi have been charged a extra charge of £120 it only tells me that is is for (main) I have no idea what this is for ,I have waited for 3 days to get a call back ,I’m still waiting,please help kind regards 

Resolved! Last month

I’m in the last month of my contract so am looking at an I phone 13 mini , with EE it’s £38 per month and with Sky it’s £27 a month, would EE be able to match it or do I leave and go to Sky?

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