Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 14972 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 25276 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 51417 Views
  • 55 replies
  • 13 Helpful

Confirming

Im receiving calls from 01942901150 to complete a payment over the phone is it your number 

Drew03 by Visitor
  • 434 Views
  • 2 replies
  • 2 Helpful

Resolved! Payment declined

Hi ee, I had an standing order on 30th August I did not have enough fund in my account and the bank declined it. I just noticed it and put enough money in my bank. Can you please let me know what should I do? Would you collect this amount in future? ...

Bill

I would like to know why I have been paying more then my monthly fee my bill should be £59.99 and since may it’s been £69 can someone please look into this for me as I don’t want to be paying more then £59.99 thanks 

Atlanta14 by Investigator
  • 289 Views
  • 3 replies
  • 0 Helpful

Upgrade

Is anyone else able to upgrade yet it says no plans available for any of the phones available to upgrade too? 

Resolved! Hi

I want to see all my calls last month on a itamised bill