All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi.My Sister has an EE contract for her phone and broadband, but she has dementia which has worsened over the last 6 months, and is now in a care home. I have Power of Attorney and need to register it with you so I can take over management of her acc...
I went on my ee to pay bill and it says my accounts been closed pay 485 I have never missed a bill and it was due yesterday
My ee perk code doesn’t show up on my bill. I’ve received my second month bill and still not there and the code shows it has been used. Can customer service sort this out for me.
I have gone to upgrade which is now out of contract upgrades were available to me and now all of a sudden I have nothing available and im not eligible for an upgrade?
Hi,I had supply issues when i last upgraden handset ,and after a lot of too and froing ,the outcome was rectified and the manager that rectified it said as a gesture of good will for all of the troubles he would give me a galaxy watch ,to which i agr...
Hi, my contract is up soon, and I want to upgrade to the latest Z flip 4. I want to make the final payment on my account of £230 ish so then I can close my account, get a new phone via Samsung and go to a different network provider. EE live chat is a...
Hi ichanged my direct debit payment last month but ee hasn't changed it the date is the same and the program won't let me change it again
I have just been given access to MyEE and have come to see that I'm being charged for Apple Music (£9.99 pm) since May 2022 and BT Sports (£15 pm) since March 2021. That totals £255 over charged for services I did not authorise or allow to be put on ...
I've been looking to take advantage of early upgrade which is free with handing back current phone. But. I'm confused by the trade in offer (pictured), that takes money off your contract, for the s22 ultra. If I'm handing my phone back for the early ...
