Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Apple Watch Upgrade

Been thinking about upgrading my series 3 Apple Watch to the Apple watch ultra and i have an account/billing question i am hoping someone can answer without having to phone CS. Namely, the cost is £30 upfront and £40 per month but does this include ...

Call anywhere add on

I purchased 120 mins call anywhere and have made a few calls but it is still showing as 120 mins left?

Resolved! New Contract

Hi - Does anyone know if I start a new contract today, will my charges be increased come the end of March or will what I start paying include this years uplift already (if that makes sense)!

Upgrade

Hi. I have tried to upgrade online on my phone. no joy

Considering switching to PAYG cos of this price hike is it possible?

Hello.I am very upset I am getting a just short of 5 pounds a MONTH price hike on just over £30 . My contract is less than a year old and I am on a 2 year contract yet am firmly of the opinion such a large rise should be justifiably opposable, length...

Wi-Fi

I want to pay my bill Friday of I can it says I owe £35 pound but I can pay Friday not today

Lost sim card

Hi. My sim card was mistaken being cancelled and unfortunately replaced when I am away. Am stuck can I have it sent in Guernsey as I am not home for a while. Please help

Resolved! Contract

Hello, I would like to finish my contract with you

Resolved! Ending my contract

Can I end my contract early? This is due to price increase?

Resolved! Cancellation

Hello, how do I cancel my contract?? I have been provided with a company phone so no longer in need of my current mobile.