Contracts & Billing

All discussion around anything related to EE billing or contracts

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59607 Views
  • 69 replies
  • 14 Helpful

Resolved! Contract

Hello. Could you tell me when my contract is due for renewal please?  I need to decrease costs with my latest phone.

Price increase.

I've been informed that my bill is going up by 14.4% inline with CPI (GPD inflation hasn't reached this figure!). Is there anything you can do to reduce my bill. I have 2 phones, 1 for my husband's business and 1 for myself. The reception abd wifion ...

My phone bill

Hi I’m just wondering why my phone bill has increased this month when I had a text messaging saying it won’t be going up until on or after 31st of march? So it shouldn’t have been taken out then month. Also it’s taken like an extra £2 instead of the ...

ChloeR11 by Visitor
  • 329 Views
  • 1 replies
  • 1 Helpful

Resolved! Overcharged!!!

 I see 10 addons as extra charge on my bill and have no idea. Please help!

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gtunc by Established Contributor
  • 959 Views
  • 8 replies
  • 2 Helpful

Tablet device

Hello I would like to take off my Tablet Essential 2GB 24m £13 as I have paid it off and do not want a up grade but I am still paying a monthly fee which is added to my bill each month can it be removed from my account. Thank you   [Mod edit: Pleas...

Astar by Explorer
  • 526 Views
  • 5 replies
  • 3 Helpful