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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60262 Views
  • 69 replies
  • 14 Helpful

Resolved! EE Charge to bill

Last month I purchased YouTube Music premium through the Google play store on my Samsung and used the EE Charge to bill feature which says it'll put the charges on phone bill. My problem being I've just got my new phone today this month and the charg...

Resolved! Unexpected charges on bill

Could anyone explain to me how it's possible for my son to run up £170 of Playstation charges on his phone bill (which I pay) when I put a £0 cap on the account so that he couldn't do such things? He is denying doing this and I'm kinda believing him ...

Resolved! Contract ended

I am 79 years old, I’m using this as an excuse - but my contract apparently ended many years ago, I would have been informed by text (I rarely read them).  As my phone was then paid for I should have switched to SIM only, I did not - therefore have o...

Mags73 by • Visitor
  • 186 Views
  • 3 replies
  • 3 Helpful
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