Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Direct debit

Hello ive paid by upto date bill and i need to reinstate my direct debit

Upgrade

I want to upgrade my phone but can see uch better deals on other dealers will you match them?

Resolved! leaving EE mobile

Hi, I am the main name on a contract, my contract came to an end last year, my daughter is an additional handset contract ending July. I want to leave EE to go PAYG with different provider using my husbands phone, how do I leave and will it affect m...

Bill

I have been trying to see my bill but it won’t show me please can you tell me why my bill is £74

I want to start contract

Re

It’s about my bill

Upgrade

Hi I was hoping somone could help. I’m on a sim only contract that I started after a call from you guys. I was told when I started it that I would be able to upgrade to a device after a few months. It’s well gone that time now and it’s just telling...