Contracts & Billing

Terminating contract and a few questions

A few questions if anyone can help 1. If I terminate my contract 4 months left do I lose the number2. Are add to plans and tech add ons virtually the same t&cs wise3. Can add to plans and tech add ons be moved to one of my other lines 

Re: Always overcharging me on fix contract. Also fake real minutes and gigas pac

I have paid a few over charges and never queried them. But in this cost of living crisis, it's unfair tht EE would be ripping of loyal customers 

Universal Credit

I am in receipt of Universal Credit and have just read a newspaper article regarding some mobile suppliers providing reduced tariffs for those on Universal, does this include EE?

Does the "Add device to account" upgrade work as I think it does?

I have a SIM Only plan right now, but i've been looking into getting a new phone and I saw the option to "Add this device to my account".The way I have it as I think it works in my head goes as follows. I keep my current SIM plan, and simply add what...

New increases

Cancelling a device

Has anyone had problems cancelling a device? I've rung 3 times so far and still have the device on my account. Telephone calls don't seem to be working - anyone got any suggestions as to where to go next?

Re: Bill

Mine is exactly the same!! I cannot wait to end my contract never ever ever using EE and advising everyone I speak to the same. how dare they charge more than our original amount. A bit more yes, but it’s almost 50% more. I can actually get a new con...

Charged for a plan I don’t have

So I had a PAYG sim then realised it’s restricted to 4G so I bought a £31 a month sim plan… I then got a call off EE saying they can do me the same plan but unlimited everything at 30% off so £21 a month and keep the original PAYG number. So I agreed...