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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59552 Views
  • 69 replies
  • 14 Helpful

esim . pay monthly

i am in the usa . got an iphone 14 pro with esim but as my plan with EE is as you go i cant have the esim. and i am unable to upgrade online and get an esim before i land in the UK. is there a way for me to get an esim at the airport once i land back...

Resolved! Fraud

My namme is xxx xxxxxxxxx. I was shocked when i decided to upgrade my phone its saying i am suspended my bill account closed but i have no idea what your system says. Please check everything and make it right for me. I called you and stayed on the li...

invoice

they stole my cell phone and it took them 2 weeks to block my chip... and exactly on the day of my theft on 03/22/2023 my card bill was 39.31 which would be the monthly amount I pay... today 03/ 05/2023 I contacted them again to verify the change of ...

Payment Failure

Just made a payment for my bill and the app crashed but still took the payment from my account.  Its done this 3 times!!

FerronG by Investigator
  • 422 Views
  • 3 replies
  • 1 Helpful