Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Fraud

My namme is xxx xxxxxxxxx. I was shocked when i decided to upgrade my phone its saying i am suspended my bill account closed but i have no idea what your system says. Please check everything and make it right for me. I called you and stayed on the li...

invoice

they stole my cell phone and it took them 2 weeks to block my chip... and exactly on the day of my theft on 03/22/2023 my card bill was 39.31 which would be the monthly amount I pay... today 03/ 05/2023 I contacted them again to verify the change of ...

Payment Failure

Just made a payment for my bill and the app crashed but still took the payment from my account. Its done this 3 times!!

Resolved! Watch subscription

I want to cancel my Apple Watch subscription, I’m at the end of my contract now, how do I do this.

Resolved! Contract end date

Please let me know my contract end date.Thanks lots.

Resolved! Change my payment date

Change my payment date please on every month 26 normal me paying date is every month 17

Resolved! Billing & contract

Please change my debit date for 15th each month

Resolved! Leaving EE

How can I cancel my phone with EE

Resolved! leaving ee

Hello, I would like to cancel my ee contract.I currently have monthly direct debit for a small portable internet device that I don't actually use.therefore I would like to cancel this service please, but I am finding it very difficult to even speak ...

Bill

Hi unknown to myself I am being charged for BT Sport which I don’t want or asked for.My bill started at £57 and has now went up to over £70, can you clarify why this is?