Sim only

Ninjafeet
Visitor

I want to change my contract to a sim only contract 

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@Ninjafeet  If you’re in your upgraded period then you can just upgrade to a sim only.  you do that via your online account.  
 The sim only will not start until your have completed the full term of your current contract. 

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5 REPLIES 5
Chris_B
Grand Master
Grand Master

@Ninjafeet  If you’re in your upgraded period then you can just upgrade to a sim only.  you do that via your online account.  
 The sim only will not start until your have completed the full term of your current contract. 

i have been trying to find this option on the website (for watch) but can only find a list of new watches when trying to 'upgrade' and nothing in account management either. Any clues? 

Katie_B
EE Community Support Team

Hello @Bgerry

Are you looking to change your watch contract to SIM only contract?

Katie

Yes. The contract is up on it so I can upgrade the watch if I wanted. However I wish to keep the one I have and go to sim only

Sent from my iPhone
Katie_B
EE Community Support Team

Thanks for confirming. 

If you are unable to process the upgrade online please give us a call on 150 @Bgerry

Our customer care team will be able to provide you with your options. 

Katie