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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59552 Views
  • 69 replies
  • 14 Helpful

Check my current bill

Hi there, I want to check something on my recent bill. I turned my mobile data off as I am abroad, however I have checked and it is on. Can I check now, if I have been charged for anything a few hours ago....

Nas1976 by • Visitor
  • 702 Views
  • 1 replies
  • 0 Helpful

Homeless

Please help I'm homeless and I don't want to lose my internet it's my only way of trying to contact landlord and my mental health worker 

Out of date contract

I'm still paying an over the top fee for a contract that ended two years ago. I'd like to upgrade my iPhone 11 and change to more realistic contract. How do I do this? The website is extremely unhelpful and non-intuitive. Failing this, how do I end m...

Return mony

I was told that you will refund my money within four business days and still have not returned

Baiysh by • Explorer
  • 311 Views
  • 1 replies
  • 0 Helpful
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