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Unrecognized purchase on my bill.

Raev
Explorer

‎19-09-2023 08:16 PM

Hello, there are 2 unusual payments on my account. Both are to Google pay.

One on 8.8.23 for 7.99

One on 11.8.23 for 35.99

I've checked my Google pay account and there are no corresponding transactions.

I'm worried I've been hacked. Are you able to tell me anything more about these transactions please?

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎19-09-2023 09:26 PM

Hi @Raev 

Have you checked your google wallet. 

Your bill will have a reference you can use to check with Google. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Raev
Explorer
In response to Northerner

‎19-09-2023 09:27 PM

I'll check that, thank you x

0 Helpful