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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59555 Views
  • 69 replies
  • 14 Helpful

Resolved! Contract

I'm paying more than I signed up to on my original contract, i now cannot afford what I am being charged. What can I do?

Abigaill by • Visitor
  • 376 Views
  • 1 replies
  • 2 Helpful

Phone record

I need access to my phone records - monthly contract.  How do I go about this please?

Pk32 by • Visitor
  • 404 Views
  • 1 replies
  • 0 Helpful

Resolved! I’m the account holder but can’t access anything

I am the account holder I am the bill payer, but when I go to access my accounts online to see about upgrade my sim or phone or change anything it says I don’t have permission contact the bill later. That’s me?? Can someone help please. 

Tog45 by • Visitor
  • 514 Views
  • 1 replies
  • 1 Helpful

Bill

How do i pay phone bill if direct debit isn’t connected

Tee2995 by • Visitor
  • 341 Views
  • 1 replies
  • 1 Helpful
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