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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 70637 Views
  • 72 replies
  • 15 Helpful

Merging two SIMO accounts

Hi everyone,  I want to merge two accounts (one mine and the other a family member) to take advantage of the multi-line discount EE were offering. Currently, they both have separate EE accounts. Is it possible? Thanks

Account Suspension

Hello,I had an EE contract that I could cancel anytime. Before leaving the UK I tried to call EE several times but due to very busy lines I did not manage to speak to them and cancel my contract.However, the day that I left, my account was suspended....

Paula271 by • Visitor
  • 597 Views
  • 1 replies
  • 1 Helpful

Resolved! Cannot block outgoing premium numbers

There's no option in the EE app or on the self service website to block outgoing calls to premium rate numbers.How is it possible for me to block outgoing calls to premium rate 09 numbers?

Retty1 by • Contributor
  • 2842 Views
  • 6 replies
  • 3 Helpful

30 day notice dissapeared

So i put my 30 day notice in on the 24th of july, called yesterday to confirm it would go through they said this morning, and now its still not cancelled and after calling the agent told me there is nothing he can do, any help ??? its a 30 day rollin...

Moh53 by • Investigator
  • 803 Views
  • 7 replies
  • 0 Helpful

Resolved! Bill

I need to find my latest bill your website is difficult to navigate

Alys1 by • Visitor
  • 441 Views
  • 1 replies
  • 0 Helpful
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