Flex Pay Annual Price Increase

[Nealeb]

Hello after some help please. EE rang me after me requesting to leave as found a new deal with sky. The retentions team rang and gave me a really good deal that matched sky. It’s for the new iPhone. I can only see Flex pay contracts, the annual increase I’ve told is based on my airtime which I’m fine with. However from reading these posts I think there is the traditional contracts available still. So for example I thought my airtime as £28 and phone say £50 for 24 months so when there is the annual increase say it goes up 10% my bill would increase by £2.80, this is what I was told. It seems however the “contract” is £77 a month. Does that mean when there is the increase it’s based on the £77 or £28?? What I’ve been told doesn’t marry up and it massively influenced my decision. Please help 

[XRaySpeX]

@Nealeb : With a traditional contract any annual increase is on the total of the contract, e.g. 10% of £77 in your example.

[Nealeb]

Oh brillIant so I’ve been lied to!. So now I’ve got to ring EE to cancel and contact sky to reset up my contract… honestly ee will say anything to try and keep you on the books