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Re: Bill

Hamkids1972
Visitor

‎19-09-2023 06:38 PM

No I haven't 

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4 REPLIES 4
Megankelvin
Valued Contributor
Valued Contributor

‎19-09-2023 06:42 PM

I asked am sure a couple weeks ago now to have my contact cancelled because I had no months left on it and I have proof of it and I got a message the other week saying that I owe them £70 something even tho it’s ended and… I also haven’t received my £100 deposit back. 

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Megankelvin
Valued Contributor
Valued Contributor
In response to Megankelvin

‎19-09-2023 06:43 PM

To think that what the world is going through the now with money and stuff and there are people expected to pay ££80 for a phone bill that doesn’t even work probably is ridiculous and I know you  are all doing your job and you have no control over half of the stuff that goes on but this is just getting out of hand. 

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James_B
EE Community Support Team
In response to Megankelvin

‎20-09-2023 07:54 AM

Hi @Megankelvin,

How did you cancel your contract? Did you give 30 days notice to cancel without keeping your number or did you request a PAC code to transfer your number to another network?

James

 

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James_B
EE Community Support Team

‎20-09-2023 07:55 AM

Hi @Hamkids1972,

Welcome to the EE Community. 🙂

Do you have a query about your bill?

James

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