All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi I got a phone on contract yesterday I was just wondering could I add another phone in the contract or will I have to wait until this contact ends?
When I login to my account via webpage I see this:when I click on see charges , I see this: and when I login via app on my phone I see this:first, I don't know what this charge is.. I did have a roam further pass last month but I already paid for it ...
I thought I’d just upgraded to an iPhone 14 to lower my monthly bill but I’m so confused with it all! My current contract doesn’t end till June 23 and is £91 odd per month, this new one is £53 odd per month. The Email says additional line’?!? All I w...
I verified my card and 30 pounds is not paid. will ask again to fill in the card data. why?
if i bought a sim only deal today - would my first payment be at the end of the month or earlier ?
Hi,I need help cancelling both of my contracts with EE.I moved abroad last year and forgot to cancel my EE contract, and have since been unable to cancel the contract as it says I need to ring them on 150, which I can't do as I no longer have my EE s...
Hi, I cancelled my EE contract and ported my number over to Vodafone but after a few days I realised how bad Vodafone were and have cancelled my new contract within 14 days, I’ve got my pac code from them and am trying to come back to EE but it doesn...
I having a bit of difficulty paying my bill and want to reduce my plan. How do I do that?
Wanting to know if I can get a contact out for myself
Hello I am trying to upgrade my phone and look at the different phones and plans but not being able to access this information as each time I go to upgrade mobile, I am getting the message come up “Sorry, you can’t upgrade this device just yet”. Whic...
